Welcome to Queens Mobiles!
It is of extreme importance that you read and understand these terms and conditions for the betterment of our service provider-client relationship with you (customers).
In order to receive our service, users must agree to the below mentioned terms and conditions. If any individual declines to accept these terms, he/she shall not use our service.
Warranty Policy for used Mobiles
Warranty for used mobiles extends to a 06 Month Software Warranty and 07 Days Phone to Phone Replacement Warranty beginning from the day of purchase.
Queens Mobiles extends no warranty for water/liquid damage and drop damage of the purchased product as we hold no responsibility for such damages.
Customers must accept that no cash will be refunded for purchased used mobiles.
Warranty Policy for brand new mobiles
Warranty for brand new mobiles extends to Company Warranty, 03 Day Replacement Warranty and to 01 Year Software/ Hardware Warranty beginning from the day of purchase.
Warranty for accessories extends for a period of 06 Months beginning from the day of purchase.
Queens Mobiles extends no warranty in case of water/liquid damage and drop damage of the purchased products as we hold no responsibility for such damages.
Customers must accept that no cash will be refunded for purchased brand new mobiles.
01 Year Seller Warranty
If the receipt for any purchased product from Queens Mobiles includes a One Year Seller Warranty, it consists of a 01 Year Software Warranty and 07 Days Replacement Warranty.
If, in any case, the customer requires hardware warranty additional to the One Year Seller Warranty, he/she requires making an additional payment of Rs.4990
If the customer makes a payment of Rs.4990 additional to the One Year Seller Warranty, he/she will receive a 06 Month Hardware Warranty.
Queens Mobiles welcomes queries, suggestions, comments and concerns. You can contact us and get support through this Link.